Mexico, Jun. 15 (Notimex).- “Holly”, the first virtual assistant specialized in the medical sector, created by the Mexican company Nimblr, is already exported to the United States and doctors from that country have begun to see results and higher revenues thanks to this technology made in Mexico.
“Holly” is able to chat with patients via text messages through a cell phone, to remind them and confirm their appointments with the doctor, or to reschedule them, without the need for a human assistant to devote hours to that work.
It is the only one that allows an intelligent conversation with a patient, which can represent millionaire savings, taking into consdieration that between 12 and 15 percent of medical appointments in Mexico are lost for lack of confirmation. While this figure goes up to 30 percent in the U.S.
The assistant was created by Mexican scientists Silvanna Valencia and Juan Vera, considered among the best specialists in artificial intelligence in Latin America. They are also trying to promote the adoption of this new technology in our country.
According to statement by Nimblr, California and other U.S states have begun to adopt “made in Mexico” artificial intelligence.
Nimblr’s technology, is part of the so-called “messaging bot” that will register accelerated growth over the next five years because of its low cost and powereful reach.
These applications can interact with customers, contrary to what happens with cell phone alerts, which are only one-way messages and the user cannot answer or ask anything.
In Mexico, most healthcare professionals are not technically qualified and Holly “is an innovation and a disruption in the ecosystem of this sector, where patients are becoming clients”, concluded Nimblr’s statement.